Frequently Asked Questions
Find answers to common questions about CleanOps
General
CleanOps is a comprehensive business management platform designed specifically for alarm and security companies. It helps you manage customers, schedule installations and service calls, track orders, automate communications, and grow your business.
CleanOps offers flexible pricing plans starting at $39/month. We also offer a 14-day free trial so you can explore all features before committing. Visit our Pricing page for detailed information on each plan.
No, CleanOps is a cloud-based software that runs in your web browser. There's no need to install anything on your computer. You can access it from any device with an internet connection.
Yes, we take data security very seriously. All data is encrypted both in transit and at rest. We use industry-standard security practices and regular security audits to ensure your information is protected.
Features & Functionality
Yes, CleanOps allows you to import customer data from CSV files, Excel spreadsheets, or directly from popular CRM platforms like Salesforce and HubSpot.
Yes, CleanOps offers mobile apps for both iOS and Android. Your technicians and installation teams can view their schedules, check customer details, and update job status while on the go.
Absolutely. CleanOps allows you to create and customize alarm system packages with different pricing, equipment, monitoring services, and installation options to match your business offerings.
Yes, you can easily set up recurring maintenance appointments on a monthly, quarterly, or annual basis. The system will automatically create new service orders based on your specified schedule.
Billing & Account
CleanOps offers monthly or annual billing options. Annual billing includes a 20% discount compared to monthly billing. You can pay using all major credit cards or via PayPal.
Yes, you can upgrade or downgrade your subscription plan at any time. Changes take effect immediately, and your billing will be prorated accordingly.
At the end of your 14-day free trial, you'll need to select a subscription plan to continue using CleanOps. We'll send you reminders as your trial approaches its end date.
You can cancel your subscription at any time from your Account Settings page. After cancellation, you'll still have access to CleanOps until the end of your current billing period.